"When it comes to customer contact, distance is the big problem. You have to maintain a presence and care for your customers. Nothing can replace real-time live contact, but mailings and newsletters are a good complement to other sales activities." says Josef Weber, Key Account Manager at Huber PrintPack AG.
If anybody understands the benefits of direct mail, it’s the post office. This laptop computer, made of Korsnäs cartonboard with chocolate keys, is a mail shot that truly stands out from the crowd – and that’s exactly the desired effect. The chocolate wrappers bear information on Swiss Post’s services, and once the chocolate is gone, recipients discover a special bonus: an offer to compete for a real laptop on Swiss Post’s website.
Swiss Post keeps in contact with its customers through regular direct mail campaigns, each more clever than the last. Their mailing supplier is Huber PrintPack AG. Mailings are one of Huber PrintPack’s specialities, and they provide a range of service levels, from simply producing the packaging to taking part in developing the concept, buying the contents, packing the mailer and sending it out. With their web partner backslash, they can also provide web-based solutions linked to mail shots. Their business concept is based on helping customers distribute their message and sell more.
Mailings bridge the gap
‘When it comes to customer contact, distance is the big problem,’ says Josef Weber, Key Account Manager at Huber PrintPack AG. ‘You have to maintain a presence and care for your customers. Nothing can replace real-time live contact, but mailings and newsletters are a good complement to other sales activities.’